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  • Home
  • About
  • WHAT WE DO
    • Website Design
    • App Development
    • Logo Design
    • Flyers
    • Brochures
    • Menu Design
    • Business Cards
    • Banners
    • Posters
    • Photography
    • Education
    • Marketing
    • SEO
  • Our Work
  • Contact
  • Blog
  • Monthly Packages
    • Graphic Design
    • Web Design

Highstreet media - The fastest way to grow business

respond to complaints well

24/3/2017

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Every complaint is an opportunity to turn around a dissatisfied customer - respond quickly and positively. Remember your brand is easily damaged, and the last thing you want is for people to be actively spreading bad stories about your business. A complaint that is dealt with well can often result in a loyal customer, they will have refreshed trust in your brand and the confidence to buy again knowing that if things do go wrong they will be sorted out quickly.

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